Frequently Asked Questions
Everything you need to know about your SpecializedRx order.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping can take up to 14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all items in their original condition with tags attached. Please note that for hygiene reasons, certain accessories and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our brand-specific charts to ensure the perfect fit.
Are your materials sustainably sourced?
At SpecializedRx, we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.